Connecting offline with online
Your in-store customers are invisible to your marketing.
They walked in seven times last month. Klaviyo has no idea.
GPASS captures customer identity at the point of visit—Wallet pass, QR scan—and sends it to the tools you already use. Same flows as online. No app for the shopper. Under five minutes for you.
The black hole on the high street
- Your best customers walk through the door every day—then disappear from your stack the second they leave.
- Online shoppers hit your site, you know who they are. In-store, you’re guessing.
- Campaigns, journeys, and attribution stay skewed to ecommerce while stores carry the revenue.
Online vs in-store
Same brand. Two realities—until you close the loop.
QR at visit → Wallet pass → synced to your CRM or email tool
Works with tools like Klaviyo—use the same campaigns as online.
How it works
Three steps. No lecture.
Scan at the counter
Customer scans your QR with the camera. No app download.
Add to Wallet
They save a branded pass in Apple or Google Wallet—always in pocket.
Sync to your stack
Identity and visits land in your CRM or email platform so flows and reporting finally include stores.
Built for heads of marketing and CRM
Multi-location UK retail brands already investing in email—and tired of treating stores as a data dead zone. If that’s you, this is the missing pipe.
Straight answers
- No customer app—Wallet is enough.
- Merchant setup in under five minutes.
- Built with privacy in mind; you stay in control of your data.
Stop losing store traffic to the void
Put walk-ins on the same map as your online buyers.
Full product overview